Warwickshire News Mine

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The security companies that make people feel insecure

North Warwickshire residents are warned to beware of unexpected phone calls from salespeople offering home security systems.

The callers falsely claim to be working with the Police and use scare stories to pressure and frighten people in to agreeing to over-priced and often unnecessary alarm equipment.

Warwickshire County Council Trading Standards Service is concerned that elderly and vulnerable people may fall victim to this, as yet unknown high pressure sales company. Complainants have reported feeling pressured in to agreeing to an appointment with a representative from the company in their own home.

Warwickshire County Councillor Richard Hobbs, Portfolio Holder for Community Protection said: “These rogue companies will often target the elderly and vulnerable and will do pretty much anything to get a sale, even if that means playing on the fears of the householder and remaining in their homes for hours until a contract is signed.”

Rogue alarm sales companies may offer cheap or free alarm equipment but will usually want to tie the householder in to a lengthy and expensive monitoring agreement.

Householders are advised to think twice before agreeing to buy goods or services from ‘cold callers’ and should ignore scare stories, they are usually untrue.

For good advice on home security, seek information and help from professionals.

If you do sign a contract on the doorstep or in your home, in most circumstances you have 7 days in which you can cancel the contract, for what ever reason.

To reduce the number of unexpected (otherwise known as unsolicited) sales phone calls you receive, consider signing up to the telephone preference service on 0845 070 0707. This is a free service.

For more information on rogue traders, visit our website: http://www.warwickshire.gov.uk/tradingstandards.

Warwickshire Police have information and advice on burglary crime and security systems on their website, visit: http://www.warwickshire.police.uk

To complain about a trader or for more consumer advice, contact Consumer Direct on 08454 04 05 06.